Samsung DLP Frequent Questions

by Scott Jangro on 15 August 2006

Since I posted a few how-to articles on repairing Samsung DLP televisions, I get a lot of email about the subject.

I’m not a TV repair-man (well I guess I am now technically, but not by trade) and I cannot offer professional advice, but that’s never stopped me before!

Here are a few questions that are representative of what I’ve been getting.

“I have a samsung dlptv which I replaced the lamp with no problem. The tv works but the color is messed up. What do you think is the matter? Of
course, our warranty expired.”

My response to this (which is, by no coincidence, the same response my family all gets when their computers aren’t working) was to “reboot” the television. To do this, you must actually unplug it from the wall. Televisions and other electronic devices don’t actually power down completely when you turn off the power switch. Unplug it (after powering it off and waiting for the fan to stop!), wait a few minutes, plug it back in, turn it on.

I’m happy to report that author of the above question wrote back to me and the problem was resolved by unplugging the set. She also said she unplugged the cable box, so maybe the problem was there. Who knows. Doesn’t matter. It’s fixed.

“How do you reset the lamp hours counter?” and “How do you get into the service menu?”

I don’t know if the service menu is a big secret or not, but since I’m not the first to publish this, I’m not going to lose any sleep over it.

From Extremetech.com:

For those inclined to get into service mode on Samsung DLP TVs, simply turn your system off, then use the remote and press the following buttons with about .5 to .75 seconds delay between presses: MUTE-1-8-2-POWER.

Once in the service menu, select the bottom item, Options, and from there you can reset the lamp counter.

I’ve never played with any of these settings. I’d strongly caution against any “curiosity tweaks” in there.

I turn on the set, it tries to turn on the lamp, but gives up after several attempts and several seconds. Finally it ends up with three blinking lights

I think the most common cause of this problem is a faulty lamp. If you have replaced the lamp, or otherwise have reason to believe that it is not the lamp, it may be the ballast (the thing that starts up the lamp). You can purchase a ballast at a good price at partstore.com. (approx $140 vs. $180 at samsungparts.com)

  • dreamlnd56
    Replace your color wheel.
  • kokoroh
    Loud ringing sound when tv is on. Anyone know how to fix that?
  • Marty
    This morning i was driving down my street and saw a 50" samsung dlp sitting by one of my neighbor's garbage.... i knocked on his door and asked him what was wrong with it and he said he's already spent $500 on repairs and it still doesn't work, he's frustrated and just decided to buy a new tv. so i took it home and discovered the lamp was broken (literally broken glass). I just ordered a new lamp, it should be here in a week or so, i will update status after i replace the lamp. The model # is HL5067WX/XAA. Hopefully that's all that's wrong with it.
  • jeff
    how would you know if either the lamp or the ballast is malfunctioned? what are the two different troubleshooting procedure for each. upon inspection of my lamp, appears to be in good condition. i actually replaced my sisters dlp lamp and the lamp appeared to have broken glass in hers, thats not the case for my lamp. everything seems to be intact. to my understanding the balast is the one that heats up the lamp, goes to my question, if the balast is definitely broken what will i see visually? currently when i turn my tv i hear the tv trying to start, then a click i believe then i have 2 blinking lights. one green and the other red. please any feed back will do. my namwe is jeff please feel free to shoot me an email docberg@ymail.com
  • Jeff
    I replaced the lamp when the 3 lights were blinking. The tv would still not start, so I replaced the ballast (I got it cheap online from a tv parts store and once I got it found it was used) it still did not work, so I bit the bullet and ordered a new ballast, thinking I had gotten a bad one before. However, it will still not fire the lamp up. I am now at a loss, could I have gotten a bad lamp, or is it something I am not thinking of?
  • Kevin
    I have a 2006 Samsung DLP 56 " HL-S55686W. Suddenly, red is not showing and you can only really see Blue and Yellow. Is it the lamp?
  • jammy
    hi hoe can i get driver for samsung digital recorder svr-m920 digital audio player
  • debbrown
    we have a 52" samsung lcd model HL-s5066w t.v. last nite the t.v. shut off and in the turn on button (on t.v.) stated stand by temp. What does this mean? and how to I fix this??

    thanks u in advance!!!!
    deb
  • scottnyc
    I have the R6156w, trying to replace lamp with same replacement lamp but new lamp won't get past two wires inside of television..The wire colors are blue & purple and are located on the bottom of the television......please help...
  • jimgammie
    I have a Samsung dlp tv HL50A650 that i bought 18 mo. ago. Last month it started scrolling thru the channels and wouldn't stop.The only way to shut the tv off was to unplug it.A samsung service tech said it was the main board.I bought a new board ($200.)from J&J Parts,installed it and the tv does the same thing only now it scrolls thru 3 channels.Any thoughts,hints,advice,etc.?It is driving me nuts. thanks.
blog comments powered by Disqus