Samsung DLP: Reset Lamp Hours

by Scott Jangro on 12 June 2007

The questions I get most often are “How do you reset the lamp hours counter?” and “How do you get into the service menu?”

The service menu is pretty well hidden behind a sequence of key presses on your remote. Here’s how to get in there:

1. Turn your system off.

2. Press the following buttons individually with a short pause between each: Mute-1-8-2-Power.

The Television will turn on into the service menu. Once in there look in the Options menu for the lamp hours and counter reset. As for the other settings, I’ve never messed with them, and I’d caution against playing around there!

  • steve9a
    I think my DLP is stuck in service mode. I replaced color wheel and bulb and wanted to reset bulb timer. After i pressed mute-1-8-2-power the screen went dark the tv shut down. now it tries to start but bulb won"t come on. whats up with that??
  • SB
    When my TV goes black & white is this the color wheel for sure ?
  • Jeff
    I have a Samsung DLP HL-R5067W that works great with HDMI as the source but flickers a lime green when using component video or RGB as source. Thoughts?
  • nick
    I just replaced the bulb on my 42" samsung and the problem of blinking LED and turning off in 30 seconds is still there. I can't even get to the reset screen (fast enough) to try to reset the counter/timer. Any suggestions?
  • elee
    I have a similar problem. The three blinking indicator lights said i had a bad bulb so I replaced the bulb and housing unit but still no picture. I have sound though. In fact, right now I have sound, no picture but my tv will not turn off, even if I physically hit the power button. The light blinks as though a signal is received but nothing happens. It also does not respond to the remote but a light blinks so i know it received a signal.

    Please help - I tried two new bulbs and i don't know what else to try. Is the ballast easy to replace on my own?
  • Eric
    I replaced the color wheel in my HLN46 and I'm left with this blue and black unattached small cord! I should have marked it, but I ain't a smart guy. It's not the color wheel wire, that's attached. It comes out of the same outputs as the fan power cords, it's the bottom one. Does anyone know where this goes? The other red and whites go to fans.
  • Bill
    I have a Samsung 62" DLP color wheel replaced last Nov. Now the TV is making a loud buzzing sound picture is shaking sound is ok. Any suggestion.
  • Wes
    I just came upon this site and I think it is great. I think my Samsung DLP HDTV has a vendetta against me. When I try to watch it or play a video game it will shut itself down and sometimes it won't come back on. However it does not shut off at all when my wife or son turn it on, How wierd is that? Anyhoo, thanks for the info I tried it and we will see.
  • I have HLP507W Samsung. 6.5 yrs old. have replaced lamp at 3 years and 6 yrs. hrs was total of 8295 last Oct 08 replacement. Had to replace the color wheel in Dec 08. All worked very well for 2 months Then got vertical lines about every 1/4 inch thru the picture. unplugged power for a while and tryed. then had good picture. This lasted about 2 weeks then got unreadable picture vertical and horiz bars of color. Unplugged then would be okay till turned off and on. Now I cannot recover just horiz jagged lines. audio okay. Have checked for loose plugs, wires with no avail. Any ideas? before changing color wheel no problem except the loud whining noise.
  • Nadine
    Update: First replaced the lamp (worked for a while, then picture went out). Then replaced the ballast (worked for a while then picture went out again. I gave up and called Samsung tech. Solution was: When I replaced the lamp, the faulty ballast was the cause of the old lamp not working (old lamp was actually still okay). So I replaced the ballast with a new lamp. After replacing the ballast the picture didn't work because the new lamp was defective. Hope this helps.
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