SEO Lessons from Zappos.com

by Scott Jangro on 12 August 2007

zappos-logo.jpgZappos has employed a co-branding marketing strategy. They’ve set up many sub-domains and skinned them with a different header and navigation. Some examples:

http://www.zappos.com

http://canada.zappos.com

Category-based

http://running.zappos.com

http://outdoors.zappos.com

http://rideshop.zappos.com

http://couture.zappos.com

Brand-based

http://clarks.zappos.com

http://privo.zappos.com

http://stuartweitzman.zappos.com

http://indigo.zappos.com

http://tarynrose.zappos.com

http://bostonian.zappos.com

You can get a good look at many of them with this google site search.

And while the navigation is changed and trimmed down on some of these subdomains, you can change out the subdomain in many cases and get some strange results.

Looking for a 4″ heel running shoe?

Where am I going with all this? It’s wreaking a bit of havok in google’s search results. It’s not difficult to find a search where zappos dominates 3 or 4 of the top ten natural searches with these subdomains, with many more on pages 2+.

Check out this search for “clarks trinidad“. From where I sit, they dominate 4 of the top 8 spots plus a product search result at the top.

Is this a good user experience, Google?

Hmm. The product match at zappos isn’t what you’re looking for?
How about this first result at www.zappos.com.
No? how about this same thing at canada.zappos.com
No? maybe this other page from canada.zappos.com
Ahhh, you’re not from Canada? Try this at indigo.zappos.com

zappos-google.gif

Is this a happy accident?

While this may not be their primary purpose for this, I’m sure they’re enjoying the traffic. It’s all a bit spammy in my opinion and it could backfire. Well, it should backfire. Big companies have a way of getting away with this.

  • incredible just incredible, i'm gob smacked
  • It is true any one can create a passive income at home,

    its no big deal no a days.
    You can also start off ,getting forms and all kinds of

    legal documents. Its no big deal
    there are a lot opportunities out there and all kinds of

    other affiliate marketing programs out there, so what

    are you waiting for get started.
  • I would have thought that google would be clever enough to not allow this sort of saturation
  • This information helped...

    They must have spent a fortune on SEO
  • I see the potato shoved into Z's exhaust pipe...

    Covering my ears, waiting, for a very loud backfire sound...
  • Hey,
    Yahoo insisted that the subdomains be converted to subdirectories. We did and got back in.

    Try again
  • OK, which one of you is responsible for the Zappos SEO consulting campaign?

    Somebody gave them this advice. Im sure they were paid well for this advice, but surely their Google domination won't last fotever.
  • One of my clients got into big trouble with Yahoo over subdomain use exactly like this and actually got removed from the serps for a while. Yahoo insisted that the subdomains be converted to subdirectories. We did and got back in.

    Compared to what Zappos is doing, however, my client's use of subdomains was minimal. I do suspect this will backfire on them eventually. It is definitely spammy and intended for no other reason but to rank.

    But, it's nice while it lasts.
  • c'mon they run in high heels

    http://www.youtube.com/watch?v=ERj43anMs1Y

    yep it is aggressive but a bit spammy as well
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