SEO Lessons from Zappos.com

posted by jangro on (4 years, 9 months ago)

zappos-logo.jpgZappos has employed a co-branding marketing strategy. They've set up many sub-domains and skinned them with a different header and navigation. Some examples:

http://www.zappos.com http://canada.zappos.com

Category-based http://running.zappos.com http://outdoors.zappos.com http://rideshop.zappos.com http://couture.zappos.com

Brand-based http://clarks.zappos.com http://privo.zappos.com http://stuartweitzman.zappos.com http://indigo.zappos.com http://tarynrose.zappos.com http://bostonian.zappos.com

You can get a good look at many of them with this google site search.

And while the navigation is changed and trimmed down on some of these subdomains, you can change out the subdomain in many cases and get some strange results.

Looking for a 4" heel running shoe?

Where am I going with all this? It's wreaking a bit of havok in google's search results. It's not difficult to find a search where zappos dominates 3 or 4 of the top ten natural searches with these subdomains, with many more on pages 2+.

Check out this search for "clarks trinidad". From where I sit, they dominate 4 of the top 8 spots plus a product search result at the top.

Is this a good user experience, Google?

Hmm. The product match at zappos isn't what you're looking for? How about this first result at www.zappos.com. No? how about this same thing at canada.zappos.com No? maybe this other page from canada.zappos.com Ahhh, you're not from Canada? Try this at indigo.zappos.com

zappos-google.gif

Is this a happy accident?

While this may not be their primary purpose for this, I'm sure they're enjoying the traffic. It's all a bit spammy in my opinion and it could backfire. Well, it should backfire. Big companies have a way of getting away with this.


Comments & Reactions

  • jangro saved this to Search Engines 4 years, 9 months ago
  • Posted by Vlad 4 years, 9 months ago

    Hmmm maybe some celebrities may be actually interested in 4" heel running shoes lol. funny!

  • Posted by Garrett 4 years, 9 months ago

    Crappy user experience indeed...very similar to the Craigslist or About.com' href='http://About.com">About.com'>http://About.com">About.com subdomain effect which often infiltrates the SERPs in a similar fashion.

  • Posted by JP Werlin 4 years, 9 months ago

    Any relation between Google's tolerance for SEO practices and the size of the AdWords spend? The true "separation of church and state-ers" at Google would say no way, although I have seen a propensity (real or not) for either ignorance or a turning of a blind eye to SEO "gray hat" for those who spend on Google. Maybe a grassy knoll? Maybe not.

  • scott

    Posted by Scott 4 years, 9 months ago

    Don't know, JP. I do know first-hand that Google won't bat an eye at dumping six-figures a month in adwords spend. (long story and ancient history, which I'm happy to share over a beer for anyone who's interested.)

    I tend to think it has less to do with adwords spend and more to do with user expectations that a certain site will appear up top in the search results. When you search for shoes, if Zappos doesn't show, there's a problem.

    However, that Zappos shows 5 times, is a big problem as well that I expect Google will want to do something about.

  • Posted by Mike 4 years, 9 months ago

    It's very beautifully.

  • Posted by James Omdahl 4 years, 9 months ago

    I think you hit the nail on the head Scott.

    People expect certain results to appear at the top, and Google tries to make sure that happens. The crazy thing is that while at one time the natural search results were grand equalizer for marketers, now it seems that brand recognition is really driving the search results more than actual optimization (to a certain extent at least.)

    This is extremely apparent in the insurance space where affiliate sites that rank well are quickly removed from the first page of any competitive term.

    Offline ad spending now heavily dictates online search results in competitive vertical. The rich get richer, etc.

  • Posted by James Omdahl 4 years, 9 months ago

    I think you hit the nail on the head Scott.

    People expect certain results to appear at the top, and Google tries to make sure that happens. The crazy thing is that while at one time the natural search results were grand equalizer for marketers, now it seems that brand recognition is really driving the search results more than actual optimization (to a certain extent at least.)

    This is extremely apparent in the insurance space where affiliate sites that rank well are quickly removed from the first page of any competitive term.

    Offline ad spending now heavily dictates online search results in competitive vertical. The rich get richer, etc.

  • Posted by Kun 4 years, 9 months ago

    While each its nice to have multiple subdomains listed in the serps at one time, I'm sure each domain required its own individual links and optimisation campaign.

    For example if you look at randomblog. blogger.com or randomblog. wordpress.com - they are all subdomains within a powerful main domain, however they won't just feature in SERPs without any effort from the users.

  • Posted by Guerilla Internet Marketing 4 years, 9 months ago

    I have had great experiences using subdomains as well, and while this may appear spammy, ultimately it is an Internet Marketer's purpose to get their client out in front of the people as much as possible. If you dominate the first page with multiple site links, product reviews on other sites, WIkis, etc., then you have earned your paycheck!

  • Posted by PublisherZilla 4 years, 9 months ago

    Not only are these sites pretty dog-gone delicious looking. They're team is just plain brilliant. Definitely can't hate them for that. Very smart.

  • Posted by George Z 4 years, 9 months ago

    Subdomains should only be used for high level categories not brands.
    Zappos will only run into problems with Google Segmenting results and with general up keeping all this domains and making sense of future possible products.
    Good Luck Zappos

  • scott

    Posted by Scott 4 years, 9 months ago

    Kun, no doubt it took links to each subdomain to help these rankings. Sorta makes the point that this was deliberate.

    PublisherZilla and Guerilla: You say brilliant. I say reckless. Rank well now at any cost is very short-sighted. Product reviews on other sites, wikis, etc. is great. Duplicate content on subdomains not so much.

  • Posted by Affiliate Marketing 4 years, 9 months ago

    I've seen that sort of thing a lot in the gambling industry, it does seem to be spreading a bit though, in fact, I've often wondered between separating ideas with / or . IF you look in your adsence account, it's simple to see that google considers subdomains separate sites.. but with this exploit being used more and more, those pages have got to lose some weight very soon....

  • Posted by graywolf 4 years, 9 months ago

    c'mon they run in high heels



    yep it is aggressive but a bit spammy as well

  • Posted by Richard V. Burckhardt 4 years, 9 months ago

    One of my clients got into big trouble with Yahoo over subdomain use exactly like this and actually got removed from the serps for a while. Yahoo insisted that the subdomains be converted to subdirectories. We did and got back in.

    Compared to what Zappos is doing, however, my client's use of subdomains was minimal. I do suspect this will backfire on them eventually. It is definitely spammy and intended for no other reason but to rank.

    But, it's nice while it lasts.

  • Posted by Clarks 4 years, 9 months ago

    but, what I have noticed is that Zappos is creating many duplicate pages by using these subdomains. As they list same products and content as that on main site. But strangely all that duplicate content ranks okay. hmmm

  • Posted by Cvos SEO 4 years, 9 months ago

    OK, which one of you is responsible for the Zappos SEO consulting campaign?

    Somebody gave them this advice. Im sure they were paid well for this advice, but surely their Google domination won't last fotever.

  • Posted by Mike Nicholson 4 years, 9 months ago

    The search engine optimisation or website promotion technique used in this case is definitely spam. Google should take strict action against such offenders.

  • Posted by SAM 4 years, 8 months ago

    I think from a branding standpoint it is a good idea though abit overboard, from a SE standpoint the pages should all be different, no dup content. Many companies do not realize this is a great way to tell their story in a different way, that is a good thing just takes more work and good writers. :):)

  • Posted by Directory 4 years, 7 months ago

    Hey, Yahoo insisted that the subdomains be converted to subdirectories. We did and got back in.

    Try again

  • Posted by Pat Grady 4 years, 7 months ago

    I see the potato shoved into Z's exhaust pipe...

    Covering my ears, waiting, for a very loud backfire sound...

  • Posted by Ralphie 4 years, 7 months ago

  • Posted by Ralphie 4 years, 7 months ago

    see http://sphinn.com/story/2961' href='http://sphinn.com/story/2961">http://sphinn.com/story/2961'>http://sphinn.com/story/2961">http://sphinn.com/story/2961

  • Posted by Online Coupons 4 years, 7 months ago

    Only the large companies that spend lots on PPC can get away with having a lot of sub domains. If a small web site were to try this, Google would shut them down. I believe Aaron Wall has written about this a few times. I sure hope that Google will do something to limit the effect of these sub domains in the future.

  • erhan

    Posted by Erhan 4 years, 5 months ago

    Thanks man great job

  • Posted by Going Natural 2.0 4 years, 5 months ago

    Seems to me that this is the situations where Google displays one of those authority hub link center results.

    So is using multiple subdomains and getting them ranked a no-no? Seems like a legitimate practice to me if Google see your pages relevant enough to rank them.

  • Posted by JakeLynagh 4 years, 4 months ago

    This information helped...

    They must have spent a fortune on SEO

  • Posted by JakeLynagh 4 years, 4 months ago

    This information helped...

    They must have spent a fortune on SEO

  • Posted by ecommerce marketing 3 years, 8 months ago

    It is of my professional and unprofessional opinion that the large companies are still getting away with this. No, really, I received a tip from a master SEO that agrees.

  • Posted by rhodri 3 years, 8 months ago

    I would have thought that google would be clever enough to not allow this sort of saturation

  • Posted by Legal Docs 3 years, 8 months ago

    It is true any one can create a passive income at home,

    its no big deal no a days. You can also start off ,getting forms and all kinds of

    legal documents. Its no big deal there are a lot opportunities out there and all kinds of

    other affiliate marketing programs out there, so what

    are you waiting for get started.

  • Posted by Tom Shaw 2 years, 2 months ago

    incredible just incredible, i'm gob smacked


Leave a comment


Comment via Facebook

Listed Under

Reactions

Tags
    This item hasn't been tagged.