Samsung DLP: Reset Lamp Hours

posted by jangro on (4 years, 8 months ago)

The questions I get most often are "How do you reset the lamp hours counter?" and "How do you get into the service menu?"

The service menu is pretty well hidden behind a sequence of key presses on your remote. Here's how to get in there:

  1. Turn your system off.

  2. Press the following buttons individually with a short pause between each: Mute-1-8-2-Power.

The Television will turn on into the service menu. Once in there look in the Options menu for the lamp hours and counter reset. As for the other settings, I've never messed with them, and I'd caution against playing around there!


Comments & Reactions

  • jangro saved this to DLP TV Repair How-To's and Information 4 years, 8 months ago
  • Posted by Samsung DLP: Reset Lamp Hours - Web [ Ectio.us 4 years, 5 months ago

    [...] From jangro.com [...]

  • Posted by Ed Cunningham 4 years, 4 months ago

    I used the "menu-1-8-2- power" sequence on my remote to center the picture on my Samsung 46 in. DLP TV. It worked just fine and I got the picture centered. Then a while later I ugraded to the Directv HD DVR and now the picture is off center again. I've tried 20 times to get back to the 'Factory Loading' menu again but it never works now. How do I get back to recenter my picture? Thanks for your time. Y'all Havagoodun, Ed C.

  • Posted by Bob R. 4 years, 3 months ago

    I have the exact same issue - any luck with a solution?

  • Posted by Ray Whiteaker 4 years, 3 months ago

    Can't get to the service menu on my HLP6163WX/XAA (money pit). I've tried the "menu" 1,8,2, power. and "mute" 1,8,2, power methods. Possibly I'm not holding my mouth right while doing this.

    I just replaced the color wheel and lamp, the colors are correct but I have horrible, green shadows especially in dark haired people.

    Can someone help me?

    Should we all consider a class-action suit against Samsung?

  • Posted by Neil Khakheria 4 years, 2 months ago

    I'm getting the same problem as Ray. Any help would be appreciated.

  • Posted by Terje from Norway 4 years, 2 months ago

    Is it the same trick for getting into my Sagem Axium DLP HDT-501. I have replaced my lamp but i can not turn the TV on. The warning lights say it must be replaced again..I only replaced the lamp and not the bracket.

  • Posted by Sam Dodd 4 years, 1 month ago

    I am also having the same problem as Ray and a few other people. Anyone have any sort of anwser?

  • Posted by Luis 4 years ago

    How do you exit the service menu? Do I have to power off/on, or is there another way?

  • Posted by Mike 4 years ago

    I have a Samsung DLP HLN467w purchased in Aug 2004. I recently added a Bose home theater system and though we were having issues with the TV turning on and off intermidently before the addition of the Bose system now the TV does not go oin at all. Is this a lamp issue. There is no way we have even passed 3500 hours. Any suggestions?

  • Posted by James 3 years, 9 months ago

    I have a Samsung HLN5065W DLP. I have Great Sound but no video. I can hold certain buttons down, i.e., volume, and can see some video. When I let it go, just a black screen. Any ideas? Could it be the lamp? or something else?

  • Posted by Jim 3 years, 8 months ago

    I replaced my lamp, ballast and colorwheel in my Samsung HL-R5067W.

    Now, I have 6 vertical green bars running through the picture.

    Re-opened the TV. Checked all connections. Checked that the color wheel was correctly installed and it would appear to be perfect.

    All of the menus display clearly. But the images coming from any of the inputs are wrecked by the bars.

    Next, I'm cheching the connections to the digital inputs between that part of the TV and the light engine.

    Samsung Service has been NO HELP.

  • Posted by Janie 3 years, 8 months ago

    I have a Samsung DLP DNIe HLN5065 It will not power on. I have tried all the familiar functions to fix it. Do you think it is the lamp?

  • Posted by Mike 3 years, 8 months ago

    I tried to connect my Samsung 46 DLP DVI connector to my HDMI connector (using an adapter)on my HD cable box and Bose system. I get a great picture on HD channels but a small squiggly bar at the top of the picture on channels below 60. Any ideas?

  • Posted by Sam 3 years, 8 months ago

    Hey Mike, Yep, minde did the same thing around Thanksgiving last year. They had to replace the blub and the color wheel. Thank God for thextended warranty. I had no picture but sound. Works great now.

  • Posted by Jacque 3 years, 7 months ago

    Hi, I just replaced my lamp, then the color wheel, now my tv has audio bet no picture and turns itself off and back on. I have lamp light on, then timer then stand by temp light!
    Please can someone help me?

  • Posted by Tillman 3 years, 5 months ago

    That really helped knowing to press each button first instead of pressing them all at the same time.

    Thanks,
    Tillman

  • Posted by tkurish 3 years, 5 months ago

    I have a Samsung HLN5065 8400 hours on the current lamp. Had a whining color wheel. Replaced it with ease thats to this site. I never would have attempted it otherwise. I have a secondary problem. My picture freezes black and white at times. Sometimes soon after the unit is turned on and sometimes hours later. Is this a sign of the lamp going south on me or is there another problem that I should be looking for? Samsung was no help.

  • Posted by Gadget Mania 3 years, 4 months ago

    Nice tip. I was searching on Google on how to do it and you came up with the answer.

    That's twice in a day that you have helped me out and Thanks for that again!

    Your blog is also helping me out on how to make a blog.

  • Posted by ram 3 years, 4 months ago

    I have samsung hlp-4663 1. Changed bulb- worked for awhile but than went out. I was told if there is a good picture whatsever even for a few minutes it's not the lamp. Could it be the ballast

    1. I opened the back panel and placed a fan blowing in. The TV worked for 6 beautiful hours. The next day it ran for 15 minutes and won't work.

    I'm getting all sorts of different blinking light combos. So who knows what they mean.

    1. No noise from color wheel. Does that mean that it can still be shot and needs replacing?

    The menu-1..8..2-power sequence will not work. I have tried it all. So I can't find out the hours on the lamp. I'm sure it's over 6K.

    When the ballast gets some hours on it, is it likely to get hot quicker?

    I've read the horror stories of folks buying 1. Lamp 2. Ballast 3. Color wheel 4. DMB? board

    and none of them work.

    I'm having back surgery in 3 weeks and I'm going to be home/bed/chair bound all winter. I'm in bad shape right now.

    Can anybody help?

  • Posted by John Filipcic 3 years, 3 months ago

    My Samsung dlp hln507w. Has been having a humming sound for a whole, now the screen moves up and down. What do I need to replace. The color wheel and the lamp?

  • Posted by John Filipcic 3 years, 3 months ago

    My tv has been off for days. The tv will not even turn on now. The lamp and timer lights just blink.

  • Posted by john 3 years, 2 months ago

    need help replaced bulb no picture replaced ballist still no picture tv keeps trying to reset any ideas

  • Posted by Mike G 3 years, 2 months ago

    Did you ever fix this? I have the same problem with my Samsung freezing black and white.

  • Posted by Nadine 2 years, 11 months ago

    I replaced the lamp last week. Today the lamp went out again. Does anyone know what could be causing this. I've already replaced the color wheel so I'd think any repair is going to be easier than that. Thanks for your help.

  • Posted by Melanie Hall 2 years, 11 months ago

    I replaced the color wheel in my Samsung DLP TV (model HLP 5063W) and solved all of the original problems but now have poor screen color quality with predominant blues. Apparently the fix for this is to remove the jumper wire (CN810), but I haven't been able to get to this wire due to a black plastic bracket blocking the small rectangular access hole. ( I would be glad to post a picture -how?) I do not see a way to get this bracket off. I think I need to dissassemble the DMD - how do I do that?

    Posted by zzirhp 2 years, 11 months ago

    You aren't removing a jumper wire, you're removing that black plastic bracket. The little black "cap" IS the jumper, it should pull off the two pins it's connecting (I used tweezers to reach it on my HLP-5063WX). If you're familiar with a computer hard drive, the little black jumper used to set the drive as Master / Slave / Cable Select is what you're looking for to pull off your TV's board. Hope this is accurate to your question.

    Posted by Melanie 2 years, 11 months ago

    Thank you for responding. My problem is actually different, and I have solved it. It was embarassingly easy. In case this helps someone, the bracket I'm talking about is a relatively large one attached to the silver clamshell that houses the circuit board. It covers up the little access hole through which you can get to that little tiny black plastic jumper cap. Apparently not all HLP-5063WX sets have this bracket; I think it is just for holding wires out of the way (I posted a photo on Fixya). Anyway, I finally figured out that if I removed the fan in front of the housing I could get the housing apart very easily (just two screws) and I could access the whole circuit board and then pull that little cap/jumper (look for CN810). This completely resolved all of the screen color issues, and my TV is working great (and is much quieter with the new color wheel).

  • Posted by Joe 2 years, 11 months ago

    I have the same proble--will not turn on. Did you foind a solution?

    Posted by Dan 2 years, 6 months ago

    Did you solve the GREEN BAR problem on your Samsung TV?

  • Posted by Nadine 2 years, 11 months ago

    Update: First replaced the lamp (worked for a while, then picture went out). Then replaced the ballast (worked for a while then picture went out again. I gave up and called Samsung tech. Solution was: When I replaced the lamp, the faulty ballast was the cause of the old lamp not working (old lamp was actually still okay). So I replaced the ballast with a new lamp. After replacing the ballast the picture didn't work because the new lamp was defective. Hope this helps.

  • Posted by DeweyT 2 years, 11 months ago

    I have HLP507W Samsung. 6.5 yrs old. have replaced lamp at 3 years and 6 yrs. hrs was total of 8295 last Oct 08 replacement. Had to replace the color wheel in Dec 08. All worked very well for 2 months Then got vertical lines about every 1/4 inch thru the picture. unplugged power for a while and tryed. then had good picture. This lasted about 2 weeks then got unreadable picture vertical and horiz bars of color. Unplugged then would be okay till turned off and on. Now I cannot recover just horiz jagged lines. audio okay. Have checked for loose plugs, wires with no avail. Any ideas? before changing color wheel no problem except the loud whining noise.

  • Posted by Wes 2 years, 10 months ago

    I just came upon this site and I think it is great. I think my Samsung DLP HDTV has a vendetta against me. When I try to watch it or play a video game it will shut itself down and sometimes it won't come back on. However it does not shut off at all when my wife or son turn it on, How wierd is that? Anyhoo, thanks for the info I tried it and we will see.

  • Posted by Bill 2 years, 9 months ago

    I have a Samsung 62" DLP color wheel replaced last Nov. Now the TV is making a loud buzzing sound picture is shaking sound is ok. Any suggestion.

  • Posted by Eric 2 years, 9 months ago

    I replaced the color wheel in my HLN46 and I'm left with this blue and black unattached small cord! I should have marked it, but I ain't a smart guy. It's not the color wheel wire, that's attached. It comes out of the same outputs as the fan power cords, it's the bottom one. Does anyone know where this goes? The other red and whites go to fans.

  • Posted by elee 2 years, 8 months ago

    I have a similar problem. The three blinking indicator lights said i had a bad bulb so I replaced the bulb and housing unit but still no picture. I have sound though. In fact, right now I have sound, no picture but my tv will not turn off, even if I physically hit the power button. The light blinks as though a signal is received but nothing happens. It also does not respond to the remote but a light blinks so i know it received a signal.

    Please help - I tried two new bulbs and i don't know what else to try. Is the ballast easy to replace on my own?

  • Posted by nick 2 years, 8 months ago

    I just replaced the bulb on my 42" samsung and the problem of blinking LED and turning off in 30 seconds is still there. I can't even get to the reset screen (fast enough) to try to reset the counter/timer. Any suggestions?

  • Posted by Jeff 2 years ago

    I have a Samsung DLP HL-R5067W that works great with HDMI as the source but flickers a lime green when using component video or RGB as source. Thoughts?

  • Posted by SB 2 years ago

    When my TV goes black & white is this the color wheel for sure ?

  • Posted by steve9a 1 year, 11 months ago

    I think my DLP is stuck in service mode. I replaced color wheel and bulb and wanted to reset bulb timer. After i pressed mute-1-8-2-power the screen went dark the tv shut down. now it tries to start but bulb won"t come on. whats up with that??

  • Posted by Don 1 year, 9 months ago

    I after reseting my lamp hours I have no picture,it comes on but it's all snowie also no sound. I did user reset under options. Can anybody help, I think I should not have went to user reset.
    Please help

  • Posted by david 1 year, 9 months ago

    red warning for fan number 3 comes on screen with the back open which is number 3 model HLN567WX/XAA

  • Posted by JustMe 1 year, 2 months ago

    C'mon folks where is the detialed web site showing how you fix this TV. I have three flashing lights on my samsung series 6. No TV sound I hear the start up news is it the lamp color wheel, lamp ???? Help

  • Posted by Natasha Baldwin 9 months ago

    have you found help for your TV ???? Mine is messing up as well with 3 blinking lights

  • Geoatbeck

    Posted by Geoatbeck 2 months, 2 weeks ago

    HLP-5085WX/XAA On second bulb replacement, this time did not energize lamp. Replaced ballast and still no bulb ignition. Any ideas?

    Measure voltage to ballast? Measure continuity across bulb filament? Anyone have schematic?

  • Allanmania

    Posted by Allanmania 2 months, 1 week ago

    Hi Sagem Axium, Jsut replaced the Lamp for the second ( 2 years after the first I think ) and the TV works perfectly then after say 30 minutes its starts to flicker then. Blank screen red lights n all. If I power it all down for say 10 minutes It works again. suggestions on how to solve?

  • Allanmania

    Posted by Allanmania 2 months, 1 week ago

    Hi Sagem Axium, Jsut replaced the Lamp for the second ( 2 years after the first I think ) and the TV works perfectly then after say 30 minutes its starts to flicker then. Blank screen red lights n all. If I power it all down for say 10 minutes It works again. suggestions on how to solve?

  • jfowler

    Posted by jfowler 2 months ago

    I have a 62" DLP and i have black vertical lines through my picture. Any ideas?


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