Samsung DLP Frequent Questions

by Scott Jangro on 15 August 2006

Since I posted a few how-to articles on repairing Samsung DLP televisions, I get a lot of email about the subject.

I’m not a TV repair-man (well I guess I am now technically, but not by trade) and I cannot offer professional advice, but that’s never stopped me before!

Here are a few questions that are representative of what I’ve been getting.

“I have a samsung dlptv which I replaced the lamp with no problem. The tv works but the color is messed up. What do you think is the matter? Of
course, our warranty expired.”

My response to this (which is, by no coincidence, the same response my family all gets when their computers aren’t working) was to “reboot” the television. To do this, you must actually unplug it from the wall. Televisions and other electronic devices don’t actually power down completely when you turn off the power switch. Unplug it (after powering it off and waiting for the fan to stop!), wait a few minutes, plug it back in, turn it on.

I’m happy to report that author of the above question wrote back to me and the problem was resolved by unplugging the set. She also said she unplugged the cable box, so maybe the problem was there. Who knows. Doesn’t matter. It’s fixed.

“How do you reset the lamp hours counter?” and “How do you get into the service menu?”

I don’t know if the service menu is a big secret or not, but since I’m not the first to publish this, I’m not going to lose any sleep over it.

From Extremetech.com:

For those inclined to get into service mode on Samsung DLP TVs, simply turn your system off, then use the remote and press the following buttons with about .5 to .75 seconds delay between presses: MUTE-1-8-2-POWER.

Once in the service menu, select the bottom item, Options, and from there you can reset the lamp counter.

I’ve never played with any of these settings. I’d strongly caution against any “curiosity tweaks” in there.

I turn on the set, it tries to turn on the lamp, but gives up after several attempts and several seconds. Finally it ends up with three blinking lights

I think the most common cause of this problem is a faulty lamp. If you have replaced the lamp, or otherwise have reason to believe that it is not the lamp, it may be the ballast (the thing that starts up the lamp). You can purchase a ballast at a good price at partstore.com. (approx $140 vs. $180 at samsungparts.com)

  • Kevin
    I have a 2006 Samsung DLP 56 " HL-S55686W. Suddenly, red is not showing and you can only really see Blue and Yellow. Is it the lamp?
  • jammy
    hi hoe can i get driver for samsung digital recorder svr-m920 digital audio player
  • debbrown
    we have a 52" samsung lcd model HL-s5066w t.v. last nite the t.v. shut off and in the turn on button (on t.v.) stated stand by temp. What does this mean? and how to I fix this??

    thanks u in advance!!!!
    deb
  • scottnyc
    I have the R6156w, trying to replace lamp with same replacement lamp but new lamp won't get past two wires inside of television..The wire colors are blue & purple and are located on the bottom of the television......please help...
  • jimgammie
    I have a Samsung dlp tv HL50A650 that i bought 18 mo. ago. Last month it started scrolling thru the channels and wouldn't stop.The only way to shut the tv off was to unplug it.A samsung service tech said it was the main board.I bought a new board ($200.)from J&J Parts,installed it and the tv does the same thing only now it scrolls thru 3 channels.Any thoughts,hints,advice,etc.?It is driving me nuts. thanks.
  • Consumer
    i have a samsung dlp tv model hlp5063wx/xaa the same thing happened to mines as love said earlier i too have the same question is it the lamp or something else
  • heinz
    replaced bulb , tv wont turn on , no lights in front at all!
    what's up??
  • seant
    When you replace the cover to the lamp area, be sure the cover pushes a small lever down (it is a blue lever on my TV). Depending on how you put on the lamp cover this switch may be left up. If it is up, it tells the TV not to turn on (it's a safety system). Use a flash light to look inside towards the bottom of the cover to check or just remove the cover and put back on in such a way that the lever is in the down position. Hope this solves the problem!
  • Love
    I have a samsung tv model hlp5063wx/xaa. Had it for 5yrs, but tonite it shut off suddenly accompanied by a loud pop. It will not shut off so i unpluged the power cord. is this a lamp problem? Any help will be greatly appreciated!
  • Ashley Palbicki
    I have the Samsung DLP LED TV model # HL61A750, and a little while ago one of the fans started to become louder and louder, until yesterday a note popped up on the TV screen and said 'Check Fan No.3". Now I have talked to Samsung numerous times, and no one can tell me specifcally what fans are in my television. I have 3 different numbers for fans that are in my tv, but no one can tell me which is fan #3, or much less whats even inside of my tv! I am desperate! Is there anyone out there who can tell me whci fan is in my television, and which one is fan number 3?!?!?!?!?!?!?!?!?!?!!?!? I am not busting open my $2000 tv for a $30 repair. Please, please, please, if anyone knows anything about the fans in this model of the tv, please tell me because Samsung apparently doesn't even know that they manufactured this tv! And I want to watch movies! NOW!
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